We are so glad that we chose to work with USA Promotions. We had a vague idea for an educational/promotional package and they really brought our vision to life! The team took the time not just to print the products but to understand our branding and offer feedback so that we achieved our presentation goals. Both Mark and Mike were very responsive, communicative, and met all of our target dates. Our printed educational tools are both professional and eye-catching. We look forward to working with USA Promotions on future projects.
I am extremely happy with the service and product from USA Promo Items. My sales rep was Michael Miranda. He was very patient and helpful from beginning to end. I needed to have a USA/union made product and it was a small quantity. Mike treated me as if I was a $1 million client. He was fantastic. My product arrived before it was scheduled to arrive and in perfect condition. I loved the end result of the product. I highly recommend working with this company.
We have been working with Mike and USA Promo Items for more than six years now and they have been fantastic to deal with. Pricing is great, turn around time fantastic and the product always looks professional for our trade shows.
Due to pandemic constraints, the promo items we were seeking were not available anywhere. We contacted multiple vendors and none of them could provide the item we were looking for, until we found USA Promo Items. They were able to locate the product we needed within our tight timeline and the branding was a breeze. They really came through for us when others could not deliver.
Our keychains came out amazing! The process was very thorough and very easy to navigate. Would definitely recommend USA Promo Items! Wonderful service!
This was my first time ordering a promotional item. My experience with USA Promo was excellent, the site is very user friendly and Mike was very helpful. I received my perfectly personalized pens quickly and I love them! I also was able to get a union bug as this is one of a few union print shops! I will shop here again and highly recommend them!
The team at USA Promos was able to provide fast and (most importantly) accurate services. Their method of quoting and tracking your order is easy to use and allows you to follow progress as it's being made. Would recommend!
Michael Miranda did an amazing job assisting me with my order and our company couldn't be happier with our products and customer service we received in the process!
The hand sanitizers we received were top notch with great print quality. Michael was extremely helpful and I plan to continue using USA Promo for future orders!
Excellent Customer Service! Mike went above and beyond to make sure we got exactly what we wanted. We were looking for a great promo item that was made in a union shop here in the US. We love the bags we received and our members loved them too! USA Promo Items is definitely our go-to company for all our promo items! The whole process was easy, start to finish, and the product we received was both high quality and an excellent value. Thank you!
USA Promo Items was very easy to work with and very responsive to our needs. We need to have promo items that are union-made and USA Promo Items helped us find the best quality masks, which is not as simple as it might sound. The order was processed quickly and the creative support went beyond our expectations. I would highly recommend USA Promo Items for any of your giveaway needs. You can rely on them to find unique, quality items that you are proud to have represent your company.
Great experience! Good communication, timely replies and great product. Would highly recommend!
I was extremely pleased with the service I received from Mike. He dealt with me asking a lot of questions, changing my order, being specific about my design, and he responded very quickly each time. I was very impressed with the detail of the design; another company I worked with didnâ€™t even compare to the quality of the USA Promo design! I will definitely recommend USA Promo to others, and I will use them again.
I want to thank you for being very patient with me. We received the mask very quickly once the order was confirmed. The mask are very heavy and durable thank you so much.
I've worked with Michael on two projects now. Customer service has always been exceptional. Very simple and hassle-free process from start to finish. USA Promo Items are my go-to for branded products. Five stars!
I ordered approximately 1,700 face mask and hand sanitizers from USA Promo Items for our union members. I worked with Michael Miranda. I knew what I wanted, but I was not finding it anywhere. Michael sent me a few face mask mock up and after that a few samples. When the samples did not meet my criteria, I gave him some feedback and he helped me locate exactly what I wanted. This was not easy, given that I was looking for union made and union printed face masks. When I realized that the cost per mask would need to be higher due to my criteria, Michael adjusted the quantity so that I did not have to send a follow up payment. This made things easier for me. Since our union members have received the masks, I have received numerous compliments which includes how comfortable the face masks are and how professional they look. I could not be happier. I really felt that Michael was my partner in finding the right mask for us. Other organizations have noticed our masks and I just got a request for your contact information. I will definitely share and I highly recommend USA Promo Items. Thank you!
The personalized spice rub was a big hit at the golf tournament that we sponsored. The golfers were excited to see something so unusual and useful. The ordering process was easy. We had a hiccup in the shipping but it arrived on time and I will order from USA Promo Items again.
Great and quick customer service, masks arrived sooner than expected and are very high quality! The fact that they are union made is very important to me and was key in ordering.
I am so very pleased with the service and product I received USA Promo Items! I ordered a custom item. They were produced and shipped super fast, and when I received the product I was beyond happy! The quality is amazing! I have ordered a similar item from a different company and they fell apart - not how I want my promotional items in public. BUT, the items from USA Promo Items and top-notch! Thank you so much!
They are so helpful while guiding me through the process. Making my two orders simple to place. GREAT SERVICE!
Mark and the USA Promo Items team were so responsive. The best part is the platform they use for approving orders and paying. Makes it so easy to review your product and make comments or changes with little effort and run around.
I needed 50 t-shirts ASAP and USA Promo Items delivered. Not only did they deliver, but they also provided an amazing product. Thank you for the great service Mike!!
My sales rep was quick and thorough in his communications. He was extremely helpful and efficient even when I had a concern about pricing. Would definitely purchase from USA Promo again.
Thanks again for the delivery of the disposable masks. We were able to put together a group of 12 people who wanted large quantities and you were able to deliver not only at an extremely competitive price, but in a very timely fashion. This was extremely impressive and helpful given the Covid Environment and the challenges that it brings. Thanks so much.
You guys are terrific. We are very satisfied with the swag you made for us
I have used USA Promo Items a couple of times now for small merchandise we sell in our store. They have been very prompt in their service and very helpful during the process. Their prices are very reasonable with good order points. I will use them again!
The stamp was bigger than expected but it worked out well. I am not satisfied that the email symbol did not match with what was stated on the vector/mock up. It is just a black rectangle image and it can't be identified as an email symbol. I also requested an amendment to be made to the telephone number and I note that it was not done. I was also charged and additional US$20 which was not on the original Quote. I would have appreciated to be notified before the money was deducted from my account. After the additional charge was deducted, I then received the Invoice, which did not even clearly date why the additonal charge was added. On a positive note however, my Sale Representative was quite helpful and kept me updated on the status. Conclusively, despite the flaws and the priciness of the stamp, it is working well and it is clean and crisp.
The tote bags were clean & sharply printed, with colors matching to expectations. USA Promo Items was very quick to respond and communicated clear & simply. I will definitely use them again in the future.
Your staff took the time to complete the job and ensure it was done correctly. Thank you for the professionalism..
We were a bit disappointed that the floating key chain color blue was no longer available. We went with the silver metallic, but then realized that with the water often reflecting the gray Alaskan skies, they would likely be difficult to locate. We may need to go with a different color next year. We also had a bit of confusion at first with this years order, but the question of redesign fees was quickly resolved. Jason was extremely helpful and quickly resolved any issues that came up, which was very much appreciated.
Loved the cutlery set!! I surpassed my expectations!
I was very satisfied with USA Promo Items. They are fast and efficient. Their work on my final product was very professional looking. I would highly recommend this company for all of your product needs.
We were so excited that USA Promo could fill our last minute order for our event! They went above and beyond!
I ordered 100 paperweights and the turn around time frame was excellent.. Jason was great about keeping me informed about what was going on with the order during the whole process. Thank you so much.
My department was responsible for a one week promo for 100 Days of Summer. All items needed to relate to Summer events. We ordered cooling towels and beach bags. Both looked great and we were very pleased.
Products are exactly as described, great selection of giveaways that generate a lot of interest! Easy to work with, great communication throughout process and very quick shipping! I would highly recommend purchasing from USA Promo Items!
We love working with USA Promo Items! Everything is sent to us quickly and our account rep makes sure we're getting exactly what we need!
We really enjoyed working with Michael Miranda at USA Promo Items. He found great products within our budget that targeted our membership. The items arrived on time in perfect condition. Working with USA Promo Items is quick and easy. I highly recommend this company.
Received a great product with easy ordering and delivery. Thanks.
I had a very positive experience working with USA Promo Items. We were in search of a union company to produce some union buttons for us and this company did an excellent job of doing that. The communications between us were always prompt, courteous and helpful. We would do business again with this company.
I was not disappointed! I was greatful the process went well. When dealing with a new company there is alway hesitation of the outcome honestly. The stress balls were a hit in our parade. We will keep you in mind for other ventures as we move forward.
Awesome experience from available inventory to design to delivery. USA promo items goes above and beyond to meet the needs of customers. I appreciate that they sell unionized products in a timely and professional fashion. They are my go to online printer for gadgets and other fun products. Brian LaPierre, American Federation of Teachers Massachusetts, Boston, MA
Always a pleasure to order with Mark from USA Promo items! They're quick to respond and have an amazing turn around times for our promotional material orders!
Great customer service! Very quick response time to my emails. We are very satisfied with our purchase and will order from USA Promo again.
I gave this company an almost impossible short term sticker order. About a week turnaround. I received the stickers yesterday. Not only were they on-time, they were a day early! They are exactly what I envisioned and are sized perfectly and the quality is really good. Thanks again or making this happen so quick. Ill be able to give my colleagues this gift on-time thanks to you.
We were thrilled with the campfire mugs we ordered from USA Promo Items. They were exactly as promised and shipping was fast. Customer service was excellent as well.
Working with USA Promo Items has been a very positive experience. They respond quickly and do their best to accommodate your needs. Everything we ordered arrived on time and was of good quality with no errors made. The employees are pleasant, very helpful and go above and beyond to satisfy your needs. I highly recommend using USA Promo Items
We had an incredible experience with USA Promos! We ordered gloves and the sales consultant worked really well with us to figure out the best design for their product. The final product came out perfectly, and arrived a day early. I will be using them again!
We love working with USA Promo Items. Our account manager makes each order quick, easy, and smooth! We are thrilled to have found this great relationship.
We loved the mason jar handled mugs we purchased for our user conference. Our customers also loved it! They held the finished product and shipped it so that I had it in house one week prior to our event as well since we did not have room to store the items for a long period of time, but wanted everything ordered and committed to by the US Promo Items. Definitely will use in the future for our needs.
I haven't ordered due to a finance problem but the help I have received has been great.
Product was nice, arrived when they said it should.
Working with Michael was seamless. He understood everything I wanted in a product and made sure to get my order to me as soon as possible. He always responded quickly and professionally to my emails. The quality of the shirts were great and the prices reasonable. My union members liked both the look and the feel of the shirts.
great experience with USA Promo Items - i highly recommend them! Very fast, friendly and helpful
Thank you to USA Promo Items for designing and providing us with two custom repeat banners and stands. We used one at a yearly event this past weekend for a "red carpet" style entry and it was a huge success!
The process was so easy--from ordering to delivery. I had a small window to deliver, and they were spot on with the date I needed. The bags I ordered were fantastic! In fact, they were voted 'best give away' at the conference I attended with them! I will definitely order again from USA Promo Items. Working with Michael Miranda was so great!
Michael Miranda was very helpful and we keep coming back to this company for our pens because we're very satisfied!
From day 1 the service was excellent. Michael Miranda clarified all doubts we had. Also when there was an issue he offered alternatives. He follow up our order. We are very pleased with the whole cycle of the order. We recommend this business.
For my first experience working with USA Promos, I have to say it was an easy transaction, with very good personal service, timely delivery, and a product that actually exceeded my expectations. Google search picked a good one this time and I'm looking forward to working with you again.
Good communication, item is good quality, received quickly
Excellent service. Excellent follow up.
Fantastic service, great communication and products arrived right on time.
Michael was exceptionally helpful and quick to get quotes and proofs sent to me for approval. All the merchandise we ordered arrived on time and went over great with our clientele. I would defiantly recommend USA Promo Items, LLC to others and will very likely be placing another order next year.
I have worked with USA Promo Items for a few years now. The quality of the lanyards are excellent, the imprinting is clear and clean, the prices are reasonable for the amount of lanyard we order and the staff is the greatest at helping with all of our needs. I will continue to be a loyal customer.
I received prompt service from USA Promo Items and with the help of Michael Miranda the promotional items were a big success. Thank you.
USA Promo Items did an excellent job at satisfying our order. They provided top notch service and quality. We look forward to working with them in the future.
Great and efficient service.
I am not only impressed with the quality of the products that I have ordered, but working with the staff has been easy. Living in Michigan, I needed products that were made in the USA and also union printed. This isn't easy to find - however I will be a loyal customer from now on! Thank you!!!
We have been very pleased with the variety and quality of products offered by USA Promo Items. The service team is top-notch; extremely responsive and always helpful.
I've ordered twice now from Michael and USA Promo items and both times it's been about as hassle free as I could ever wish for. Outstanding and friendly communication, top notch workmanship, and very quick turnaround. I couldn't have asked for a better experience and I will enthusiastically do business with them again.
We are a growing real estate company, all of our staff members wear many hats, myself included. We were looking for a long term relationship with a promo company and reached out to USA Promo Items. I couldn't have been happier! Our Rep, Mike Miranda, is awesome. He responds to my endless questions quickly and thoroughly. He does exactly what he says he will do and all of our items have arrived on or before the promised date. Our first order contained everything from banners & flags to umbrellas & thumb drives. We we thrilled with each and every item. As I said, we were looking for a long term relationship and we have found that business partner! Amy Buck, Marketplace Sotheby's International Realty.
It was very difficult for me to find promotional items to give away at events that were printed in a union print shop that have the union bug on them. I was very thankful for the customer service and quality of the items that were printed. If you need union items, this is your place to go!
Impeccable quality of goods and service! From the day I first contacted the company USA promo items, I was delighted by the promptness of the reply to my inquiries. I was first attracted by the option to use USA made products. I received the merchandise yesterday, and my company logo design and the material used will reflect very well on my business. I will be a repeat costumer with USA promo items in the near future! I know that I count on their professionalism and expediency.
I called from the UK and Mike was a great help. We had an order that needed to be turned around quickly. All went very smoothly. Keep up the good work.
We needed a design and a quick turn around on our order. It was a Great experience to work with them, and a great product. Tim O'Donnell
USA Promo Items rocks! Their website is easy to maneuver through and product descriptions are very straight forward. The order process was clean, quick, and comparable to other promo companies. The particular product we selected was manufactured in the USA, which was awesome! Our order was delivered quickly and they looked awesome!!! The detail on our logo was perfect and the quality was timeless. Most definitely a keeper for looks, durability, and it is also a great advertisement piece to give to both current and potential clients. Kudos to USA Promo Items!!!
Thank you for your assistance. The process went well. The product is just what we were looking for. Michael Miranda was very helpful in adjusting our quantities.
Michael recently helped me buy some promotional items for our company outing, just as in recent years. It was a very painless process thanks to Michael. The only thing I have to say is that the handles on the umbrellas that we purchased were made of wood, and a lot of them had large chips in the wood. We didn't notice them until we were handing them out, so there wasn't much we could do about it at that point. We will look at the remaining ones to make sure before we hand them out.
I was in a pinch and needed a hard to locate promotional item (logo pom pom) in 1 week. Mark located the item for me very quickly, was extremely responsive with invoicing, providing proofs, and delivered my product exactly as promised. The product itself was great quality and went over extremely well at the event we were sponsoring. I was very satisfied with the end product, as well as the customer service. Will definitely be using them in the future for marketing and promotional materials
I was very pleased with the service we received from USA Promo Items and very happy with the product as well! I would definitely use this company again.
USA Made did a wonderful job on a very quick turn-around job which we needed USA made pens for an event less than a week away. We received the order by the day needed to be able to ship t our representative. Great Work!
Mike has been very helpful and efficient in processing my orders. It is a pleasure working with him as I know my orders will be done correctly and arrive on time. Thank you.
Mike, in USA Promo Items has been very helpful in every service/product solicited. The products are very good quality and very well printed
Our overall experience with USA Promo was excellent. Michael was very responsive to our wants and needs. Delivery of the products were just as expected and timely.
Excellent customer service. I needed to do a last minute order of customized tote bags and they really made the effort to make my order on time. The product was perfect. Great quality.
This company was extremely easy to work with -- we were very pleased to be able to get custom pens printed with our event logo, and to also be able to support union-made products. The turnaround was fast and the staff communicative. It was great to have a proof in advance. My one recommendation would be for this company to improve its site security or to partner with a secure payment site like PayPal. When it was time to actually enter payment information, I wasn't sure that the site was secure, and almost went with a different vendor at that moment. Protecting your customer's security should be paramount! Thanks again for our help with our event!
I ordered the USA made can koozies and was very pleased with the quality and service I had received from USA Promo, Michael Miranda was very helpful on getting out samples before I ordered and followed thru the sale, I will order from you again.
Mike Miranda is great. Very professional and always gets back to me quickly. I love ordering from USA Promos!
Great Service, Quick Turnaround Time!
We were very impressed and most pleased with the service and products we purchased through USA Promo Items. Michael Miranda, gave us exceptional service and we will be thrilled to recommend him and your company and products again!
The end product was great. My rep, Michael, was very cooperative with helping me get the image how I wanted it. It was a good experience and I would recommend using USA Promo Items to everyone. The price was right for getting US made promotional products for our company. Thank you.
The product has exceeded my expectations! The bottles were of great quality for the budget we were working with, and the art design came out looking great. Michael M. provided exceptional service...from suggesting a good quality product, to the speed of the service provided knowing our urgency, to personally delivering the product to our office so that we had it in time for our event! Thank you!
Service provided was excellent!
Working with Michael was great! The process was smooth and easy! Thanks so much!
Fantastic! Order was quick, prompt and to specifications.
I've found USA promo items speedy and reliable on a number of occasions, delivering branded stubby collers on time and at the standard we require.
I had a great experience working with Michael Miranda and the team at USA Promo Items. My organization needed a custom lapel pin and their team worked with me to create the perfect design. The price was great, and the finished product was better than I could have hoped for. I'd definitely work with USA Promo Items again.
Mike's expertise in this industry came through for a custom product that no one else was able to deliver. He was exceptional on every level of communication and made me feel secure about the process, from day one.
Good service and prompt response from USApromoitems. We got our items and they were as designed and as expected.
The service was great! I sent in a design, they sent a mockup quickly, worked with me on changes and got me the finished product in plenty of time. It was USA made, good quality and a very reasonable price. I will work with USA Promo again. Thanks, Michael!
I have purchased items many times from Mike with USA Promo Items and each time he is quick to respond and always delivers the items I am looking for on time. If they don't have what I am looking for he finds something comparable. Awesome customer service!!
Fast, efficient and very courteous
Great product, backed up with great service - thank you!
I had an opportunity to talk with Michael Miranda, USA PROMO at a networking event at Fontana Chamber. Michael is very professional and knowledgeable. I was skeptical in ordering online, but their website was so user friendly that made me feel so confident and gave me peace of mind in ordering exactly what I want. They deliver the product not only exactly how I want it but more importantly the item was delivered as promised. He is very professional, and courteous.I will definitely recommend them and use them for other products.